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It depends upon the requirements of the organization. Times new roman is the best for this. The content should have a font size ranging from 12 to 14 and the headings can range from 16-18. To make sure that the report doesn’t look messy and disorganized, the font should be such which is readable and is formal. although various formats for report writing are present, the most common and the most used is the APA format which is both simple and gives the whole report an organized look. Then the various sections are mentioned of which the important ones are: introduction, analysis, recommendations, problems, solutions and etc. The executive summary serves that purpose. Many a time, the top management doesn’t have time to go through the whole report and needs to have a summary of the whole report. Next, comes the executive summary which is a summary of the whole report. It begins with a table of content which encompasses all the content along with the page number. A customer feedback report consists of various sections that discuss various facets of the report.
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